Privacy Policy

At BlackBox Revenue (“we”, “our”, or “us”), accessible via blackboxrevenue.com (the “Website”), we are fully committed to protecting your privacy and safeguarding your personal data. We recognize the importance of transparency, security, and consumer control over personal information, and this Privacy Policy outlines the principles and legal obligations under which we collect, use, store, and share your information. This commitment is upheld in accordance with global privacy frameworks including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

1. Scope of This Policy and Data Controller Role

This Privacy Policy applies to all information collected through your use of blackboxrevenue.com, including information submitted through electronic forms, account registration, transactional processes, cookies, and direct communication. BlackBox Revenue is the data controller responsible for the personal data we collect in connection with the Website and our services.

2. Categories of Data We Process

We collect and process the following categories of personal data:

a) Usage Data
Information about how visitors use and interact with the Website, including IP address, browser type and version, device identifiers, session statistics, pages visited, referring URLs, and usage timestamps.

b) Account Data
Personal details you provide when creating an account, such as full name, email address, billing and shipping address, phone number, and login credentials.

c) Profile Data
Information derived or inferred based on your usage, including purchase history, behavioral insights, user preferences, and product interests.

d) Communication Data
Records of correspondence initiated by you with our support team, including the content of support requests, contact history, and submitted documentation.

e) Technical Data
Device-level and system-specific data, such as operating system type, system configuration, mobile device model, time zone setting, and network diagnostics.

f) Transaction Data
Data related to purchases and payment activities, including method of payment, transaction amount, confirmation numbers, delivery details, and invoice records. Payment details may be processed by third-party payment providers.

g) Preference Data
Information regarding your consent for marketing communication, subscription preferences, survey responses, and explicit interests in certain features or products.

3. Legal Bases for Processing

We process your personal data under the following lawful bases as required by GDPR:

– Performance of Contract: To fulfill our obligations when you register for an account, make a purchase, or access our services.
– Legitimate Interests: To improve Website functionality, detect fraud, protect our services, and communicate with users in a business context.
– Consent: For marketing communications, optional data collection (such as cookies requiring affirmative opt-in), and where consent is required by applicable laws.
– Legal Obligation: For compliance with applicable laws, including tax, regulatory disclosures, and lawful enforcement requests.

4. Your Data Protection Rights

As a data subject, you are entitled to the following rights under GDPR and CCPA, when applicable:

– Right of Access: Obtain a copy of the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete personal information.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your data, subject to certain legal limitations.
– Right to Restrict Processing: Request that we limit how we use your data.
– Right to Data Portability: Receive a copy of your data in a commonly used, machine-readable format and have it transferred to another controller where technically feasible.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right to Non-Discrimination (CCPA): You will not be discriminated against for exercising any privacy rights.

To exercise any of these rights, please contact us at [email protected]. We may request verification to protect your privacy.

5. Security Measures

We implement a comprehensive array of technical and organizational security measures, including:

– Data encryption in transit (SSL/TLS) and at rest,
– Multi-layered access control systems with strict user authentication,
– Regular system and data backups with integrity checks,
– Role-based access and staff training on data security protocols,
– Ongoing monitoring for vulnerabilities and threats.

6. International Data Transfers

Your personal data may be transferred to, stored, or processed outside the country in which it was collected, including countries outside the European Economic Area. Where such transfers occur, we rely on applicable legal safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or your explicit consent. We apply additional due diligence and implement supplementary measures where necessary to ensure your data remains protected.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is mandated by law or regulatory obligations. Specific retention periods include:

– Account Data: Retained for the duration of the user account; deleted within 30 days of account closure.
– Transaction Data: Retained for up to 7 years for tax and legal compliance.
– Communication Data: Retained for up to 24 months following the last interaction.
– Preference and Marketing Data: Retained until you withdraw your consent or unsubscribe.
– Usage and Technical Data: Retained for up to 18 months for analytical and diagnostic purposes.

8. Cookie Policy

Cookies are small files stored on your device that allow us to improve user experience, collect usage statistics, remember user preferences, and facilitate transactions.

We use the following types of cookies:

– Essential Cookies: Necessary for the basic functionality and accessibility of blackboxrevenue.com.
– Functional Cookies: Remember your settings and preferences (e.g., language or region).
– Analytics Cookies: Help us understand visitor behavior and improve our performance metrics through tools such as Google Analytics.
– Performance Cookies: Monitor load times, response errors, and other technical functionality metrics.

We do not use cookies to collect personal identifiers unless explicitly permitted.

9. Cookie Management and Compliance

Upon visiting blackboxrevenue.com, you are presented with the option to manage your cookie preferences in alignment with GDPR and CCPA requirements. You can accept essential cookies or customize your consent for optional cookies. Additionally, you can modify or revoke your cookie consents at any time via the “Cookie Settings” link on the Website or by adjusting your browser settings.

10. Children’s Privacy

blackboxrevenue.com is not intended for children under the age of 13. We do not knowingly collect any personal data from children under 13. If we become aware that such data has been collected without verifiable parental consent, it will be deleted without delay. If you believe we may have collected such information, please notify us at [email protected].

11. Policy Updates

We reserve the right to update this Privacy Policy at our discretion. Changes will be published clearly on blackboxrevenue.com and ongoing use of the Website after such amendments constitutes your acceptance. We encourage you to review the Privacy Policy regularly for the latest practices.

12. Contacting Us

If you have any concerns, questions, or wish to exercise your data rights under GDPR or CCPA, you may contact us at:

[email protected]

We are committed to addressing privacy inquiries thoroughly and in a timely manner.

BlackBox Revenue is dedicated to maintaining compliance with all applicable privacy laws and frameworks, including GDPR, CCPA, and related regulations. If you have further concerns or wish to file a complaint about how we handle your data, you are encouraged to contact our privacy liaison at the above address or submit a complaint to your local data protection authority.